Privacy Policy

Last Updated: September 1, 2026

At itsicard, we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how itsicard collects, uses, stores, shares and protects information when you access or use our website, SaaS platform, applications, digital business card services and related services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.


1. About itsicard

itsicard is a SaaS-based digital business identity and virtual business card platform that enables individuals, professionals and businesses to create, customize, manage and share digital business profiles.

Our Services may allow users to publish information such as:

  • Name
  • Designation
  • Company name
  • Business address
  • Phone number
  • Email address
  • Website
  • Social media profiles
  • Products and services
  • Business descriptions
  • Images and logos
  • Portfolio or gallery information
  • Appointment information
  • Business enquiries
  • Other information voluntarily added to a digital profile

Because users control much of the information displayed on their digital cards, users are responsible for ensuring that the information they publish is appropriate and lawful.


2. Information We Collect

We may collect different categories of information depending on how you use the Services.

2.1 Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Username
  • Password or authentication information
  • Company or organization information
  • Account type
  • Subscription information

2.2 Digital Business Card Information

When you create or update a digital business card, you may provide:

  • Name
  • Designation
  • Company name
  • Contact details
  • Business address
  • Website
  • Social media links
  • Business description
  • Products
  • Services
  • Images
  • Logos
  • Videos or other media
  • Gallery content
  • Appointment information
  • Other information you choose to publish

Some information may be publicly accessible depending on your profile settings and the features you use.


3. Information Submitted by Customers and Visitors

If you use itsicard to collect enquiries, appointment requests, contact requests or other communications from visitors, information submitted by those visitors may be processed through the platform.

Such information may include:

  • Name
  • Phone number
  • Email address
  • Message
  • Appointment information
  • Business enquiry details
  • Other information voluntarily submitted by the visitor

The business or user operating the relevant digital card may determine how that information is used.

Where you use itsicard to collect personal information from your customers or contacts, you are responsible for providing any notices, obtaining any required permissions or consents, and complying with applicable privacy laws.


4. Automatically Collected Information

When you access our website or Services, certain technical information may be automatically collected.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Language preferences
  • Pages visited
  • Date and time of access
  • Referral information
  • Device identifiers
  • Log information
  • Interaction information
  • Performance and diagnostic information

This information helps us operate, secure and improve the Services.


5. Cookies and Similar Technologies

We may use cookies, pixels, local storage and similar technologies to operate and improve our website and Services.

These technologies may be used for:

Essential Functions

To keep the website and platform functioning properly.

Authentication

To recognize logged-in users and maintain secure sessions.

Preferences

To remember settings and choices.

Analytics

To understand how visitors use our website and platform.

Security

To detect suspicious activity and help protect accounts and systems.

Where required by applicable law, we will obtain consent for non-essential cookies or similar technologies.

You may control cookies through your browser settings, although disabling certain cookies may affect the functionality of the Services.


6. How We Use Information

We may use information for purposes including:

  • Creating and managing accounts
  • Providing digital business card services
  • Displaying digital profiles
  • Generating QR codes and profile links
  • Providing customer enquiry functionality
  • Providing appointment functionality
  • Processing subscriptions and payments
  • Providing customer support
  • Sending service-related communications
  • Improving our products and Services
  • Understanding platform usage
  • Maintaining analytics
  • Detecting fraud and abuse
  • Protecting platform security
  • Troubleshooting technical issues
  • Maintaining backups
  • Developing new features
  • Complying with legal obligations
  • Enforcing our Terms & Conditions
  • Protecting our rights and the rights of users and third parties

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.


7. Public Digital Profiles

One of the main functions of itsicard is to allow users to create digital business cards that can be shared publicly.

Depending on your configuration, information on your digital profile may be accessible through:

  • Direct profile links
  • QR codes
  • Search engines
  • Social media
  • Messaging applications
  • Websites
  • Email
  • Other sharing methods

Please do not publish sensitive or confidential information on a publicly accessible digital business card.

Once information is made publicly available, it may potentially be copied, cached, indexed or shared by others.


8. QR Codes

itsicard may generate QR codes associated with digital business profiles.

Scanning a QR code may direct a visitor to a digital profile or related Service.

QR codes themselves generally act as a mechanism for accessing the associated information or URL. Information collected after the QR code is scanned may include technical and analytics information, depending on the applicable features.


9. Analytics

itsicard may provide analytics to help users understand engagement with their digital profiles.

Depending on the subscription and available functionality, analytics may include information such as:

  • Profile views
  • QR interactions
  • Link clicks
  • Enquiries
  • Engagement activity
  • Product or service interactions
  • Device or browser information
  • General usage trends

Analytics may be presented in aggregated or individual form depending on the feature.

Analytics information should not be interpreted as a guarantee of leads, sales or business performance.


10. Team and Business Accounts

itsicard may allow businesses or organizations to create and manage multiple digital business cards.

Where an organization creates or manages employee or team profiles:

  • The organization may control the relevant business account.
  • Administrators may be able to create, edit, manage or remove team profiles.
  • Information provided through an organization-managed account may be accessible to authorized administrators.
  • The organization may be responsible for informing its employees or team members about applicable data processing.

If you use itsicard through an organization, certain privacy requests may need to be directed to that organization.


11. Payment Information

If you purchase a paid subscription, payments may be processed through third-party payment providers.

Depending on the payment method, we or our payment partners may process information such as:

  • Name
  • Billing information
  • Transaction details
  • Subscription information
  • Payment status
  • Invoice information

Where payment processing is handled by a third-party payment processor, your payment information may also be subject to that provider's privacy policy and terms.

itsicard does not generally need to store complete payment-card information when payment processing is handled by an external payment provider.


12. Communications

We may send communications relating to your account and Services, including:

  • Account verification
  • Login and security notifications
  • Subscription information
  • Billing notifications
  • Service updates
  • Important policy changes
  • Customer support communications
  • Technical notifications

Where permitted by applicable law, we may also send promotional or marketing communications.

You may opt out of non-essential marketing communications using the available unsubscribe mechanism.

Service and security communications may still be sent where necessary to provide the Services.


13. Third-Party Services

itsicard may integrate with or link to third-party services, such as:

  • Payment providers
  • Social-media platforms
  • Messaging platforms
  • WhatsApp or similar communication services
  • Analytics providers
  • Cloud hosting providers
  • Email and SMS providers
  • Domain providers
  • Authentication providers
  • Other technology partners

Third-party services may independently collect and process information.

Their processing is governed by their respective privacy policies and terms.

itsicard is not responsible for the privacy practices of third-party services that it does not control.


14. How We Share Information

We may share information with selected third parties where reasonably necessary to operate the Services.

These may include:

Service Providers

Companies providing hosting, infrastructure, analytics, communications, security, payment processing and technical services.

Business Customers

Information submitted through a digital business card enquiry or appointment form may be shared with the business or profile owner to whom the enquiry is directed.

Legal and Regulatory Authorities

We may disclose information where required by law, regulation, court order, governmental request or lawful legal process.

Protection of Rights

We may disclose information where reasonably necessary to investigate fraud, security incidents, violations of our Terms, or threats to the rights or safety of users, our company or others.

Business Transfers

If itsicard is involved in a merger, acquisition, restructuring, financing, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information merely for the purpose of selling personal information to third parties.


15. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss or destruction.

Security measures may include:

  • Access controls
  • Authentication mechanisms
  • Encryption where appropriate
  • Secure hosting infrastructure
  • Monitoring
  • Logging
  • Backup procedures
  • Security testing
  • Administrative controls

However, no internet-based system can be guaranteed to be completely secure.

You should use strong passwords and protect your account credentials.


16. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Maintain your account
  • Fulfil contractual obligations
  • Process transactions
  • Resolve disputes
  • Maintain business and financial records
  • Comply with legal obligations
  • Prevent fraud and abuse
  • Maintain security and backups

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to legal, security and backup requirements.


17. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information.

These may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request information regarding processing.
  • Raise concerns about our handling of personal information.
  • Exercise other rights provided under applicable privacy laws.

Some requests may be subject to legal or operational limitations.

To protect users, we may need to verify your identity before processing certain requests.


18. Children's Privacy

The Services are primarily intended for businesses, professionals and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.


19. International Data Processing

itsicard may use cloud infrastructure, technology providers or service providers located in countries other than the country where you reside.

Where personal information is transferred internationally, we will take appropriate measures required by applicable law.


20. User Responsibilities

If you upload or publish personal information belonging to another person, you are responsible for ensuring that you have an appropriate legal basis, authorization or permission to do so where required.

You should not publish:

  • Passwords
  • Financial account credentials
  • Government identification numbers
  • Private medical information
  • Confidential business information
  • Sensitive personal information
  • Other information that should not be publicly accessible

on a publicly accessible digital business card.


21. Business Customer Responsibilities

If you use itsicard as a business to collect customer enquiries, contacts, appointments or other personal information, you may be acting as the organization responsible for determining how that information is used.

You are responsible for:

  • Providing appropriate privacy notices to your customers.
  • Obtaining required permissions or consents.
  • Using customer information lawfully.
  • Responding to applicable privacy requests.
  • Maintaining appropriate security.
  • Ensuring your use of itsicard complies with applicable privacy laws.

itsicard provides technology to facilitate these activities but does not determine your business's purposes for processing customer information.


22. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate measures in accordance with applicable law.

Where notification is legally required, we will provide the required notices to relevant individuals, authorities or other parties.


23. Links to Other Websites

Our website or digital business cards may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.


24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our Services
  • Changes in technology
  • Changes in legal requirements
  • Changes in business operations
  • Changes in privacy practices

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent.


25. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us using the official contact information provided on the itsicard website.

itsicard

Digital Business Identity & Networking Platform

Website: itsicard.com

Privacy Contact: [Insert official privacy/support email]

Registered Office: [Insert registered office address]

Grievance Contact: [Insert designated grievance contact, where applicable]


26. Consent

By using itsicard, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will seek the appropriate consent before undertaking that processing.

Privacy Policy Version: 1.0

Last Updated: September 1, 2026